Reuther Consulting — logo original
Modern office overlooking the Cuatro Torres skyline in Madrid at sunset
BOUTIQUE SALESFORCE CONSULTING

The Salesforce expertise
your business needs.

From a single specialist to a complete project, we deliver services tailored to your business needs, with direct access to senior leaders and professionals selected for each assignment. We keep things straightforward and clear.

Tailored to your business
Direct senior access
No unnecessary complexity
Salesforce Partner · European commercial focusSpecialists · Complete projects · Ongoing supportTechnical, language and cultural matching
SERVICES / FLEXIBILITY

A working model for every need

Every business has different requirements. We agree the right collaboration model and resources before getting started.

01

Salesforce specialists on demand

Add a Salesforce professional for a focused requirement or to support your internal team over time. Day-to-day coordination can be led by your team or by Reuther Consulting, depending on the agreement.

Individual or team · Flexible duration
02

End-to-end projects

From understanding business needs to implementing and launching Salesforce. We define scope, deliverables, responsibilities and, where agreed, project management and quality assurance.

Discovery · Implementation · Go-live
03

Ongoing support and improvement

Administration, enhancements, automation and long-term support. Also for teams that need ongoing expertise without increasing permanent headcount.

Retainers, packages or long-term assignments
HOW WE WORK

Understand first. Then decide.

We start by understanding your business. Then we define the team and the most effective way to work together.

01

Understand

Identify priorities, workflows, risks and business objectives.

02

Design & match

Assess options and cost-benefit, then source expertise with the right language and cultural fit.

03

Deliver & support

Agree who coordinates, how work is validated and how to manage what comes next.

When we manage your implementation
  1. Discovery
  2. Design
  3. Planning & project management
  4. Configuration & development
  5. Testing & training
  6. Go-live
  7. Support
Swipe to see all stages →
REAL-WORLD SCENARIOS

Does this sound familiar?

Three common business situations and ways Salesforce can help. These are illustrative scenarios, not claims about completed client projects.

SALES CLOUD

From disconnected spreadsheets to a clear sales picture

Leads arrive from your website, referrals and sales teams, but opportunities are scattered across spreadsheets and inboxes. Nobody is fully sure what might close, who owns the follow-up or which accounts need attention.

We can help centralise accounts, contacts and opportunities, structure your sales pipeline, automate follow-ups and create meaningful reporting.

Clearer pipeline visibility helps teams prioritise opportunities, reduce missed follow-ups and spend less time on manual tasks. Customers may benefit from quicker responses and a more attentive sales experience.

SERVICE CLOUD

Give every customer request a clear owner

A customer calls about an issue, then writes again and has to explain everything from the beginning. Requests arrive through different channels, get duplicated or go unanswered, and response times are difficult to measure.

With Service Cloud we can organise requests as Cases, assign and prioritise them, track history and measure service performance.

Connected case management can reduce response times, duplicate work and handoffs, helping contain support costs. Customers can experience more professional service, greater satisfaction and stronger reasons to stay loyal.

FIELD SERVICE

Field visits should not depend on improvisation

A customer needs a repair or maintenance visit. Your team must find a qualified technician, confirm availability, schedule the work, supply the right information and record the outcome.

With Field Service we can connect work orders, scheduling, field visits and service tracking.

Better scheduling can reduce missed visits, avoidable travel and customer waiting time while making more effective use of technicians. Customers benefit from timely visits, clearer updates and a more reliable service experience.

WHY REUTHER CONSULTING

Boutique consulting. Real accountability.

A responsive, approachable way of working, tailored to what your organisation actually needs.

The right expertise

We source professionals with the knowledge and experience the work calls for, taking language, culture and working style into account.

Direct senior access

You can speak directly with Reuther Consulting leadership and raise concerns whenever necessary.

Flexible engagement

From short assignments to long-term capacity or full projects, without necessarily hiring permanent staff.

Clear scope and commercial terms

We define inclusions, exclusions, assumptions and agreed fees. No hidden fees in our services.

BORDERLESS COLLABORATION

The right expertise can be anywhere.

Our commercial focus is primarily Europe, but the professionals working on each engagement do not necessarily need to be based there. We source talent across different countries according to each client’s needs and agree on the most suitable way to work together.

EXPERTISE

Salesforce is our speciality

We focus on Sales Cloud, Service Cloud and Field Service. We add business analysis, integration, development, administration, training and support capabilities when required.

Sales CloudService CloudField Service
Salesforce Partner — Reuther Consulting

Salesforce Partner

Rating published on AgentExchange

View on AgentExchange★★★★★

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AI & Agentforce

We assess how artificial intelligence and Salesforce agents could automate tasks, support teams and improve customer service. We assess each use case, its technical feasibility, required data and cost-benefit before proposing an implementation.

FREQUENT QUESTIONS

Answers before we start

Do I need to understand Salesforce before contacting you?

No. We begin with your business processes and goals, and help determine an appropriate Salesforce solution and project scope.

Do you only work with small businesses?

No. We work with organisations of different sizes. Our model is particularly useful when specialist expertise is needed without a disproportionate consulting structure.

How do you choose the right professional?

We start by understanding the real needs and evaluating cost-benefit. We then find professionals with the knowledge and experience needed, considering availability, language, working culture and project fit. You may interview the proposed professional if you wish.

Who manages delivery and quality assurance?

It depends on the engagement. Coordination and quality assurance can be handled by Reuther Consulting or your team. In every model, you can raise questions and concerns with our leadership.

How do you price projects and avoid surprises?

We can agree daily rates, fixed-scope projects, packages, monthly retainers or combinations. We document deliverables, assumptions, exclusions and commercial terms. There are no hidden fees in our services; changes are reviewed and agreed. Third-party licences and products are identified separately.

Do I need to contact Salesforce directly?

Not necessarily. We can help identify and reach the appropriate Salesforce representative and coordinate the conversation about products, licences and next steps.

Which business processes can Salesforce support?

These can include sales and customer-service optimisation, account/contact/opportunity management, customer cases, automation, reporting, work orders and field visit scheduling.

Can you include AI and Agentforce?

We can assess AI and Agentforce use cases, technical and financial requirements, and bring in suitable specialists when they make sense for the project.

CONTACT

Tell us what you need. We can help define the next step.

You do not need a fully defined technical specification. We can start with the problem, your goals and potential ways forward.

CONTACT

You do not need a fully defined technical specification. We can start with the problem, your goals and potential ways forward.

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